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Top page > Other Information > Troubleshooting > microSD Card
microSD Card
The Reader does not detect the microSD card, or cannot open an item stored on
the microSD card.
If you have formatted the microSD card on the computer, the Reader may not be able to
display transferred content. Use the Reader to format the microSD card. See Details.
It may take a while for the Reader to detect the microSD card and load all files stored on it.
Wait a little longer after inserting the microSD card to the card slot.
Make sure that the microSD card is supported by the Reader. See Details.
Make sure that the microSD card is inserted properly. See Details.
Make sure that the gold contact point of the microSD card and the card slot are clean. If dirty
or dusty, clean them carefully.
The Reader may not have been authorized. Authorize the Reader first. For details, refer to the
[Help] menu of the Reader software.
Data transferred via drag-and-drop may not be displayable on the Reader, or thumbnails of
the data may not be properly displayed on the Reader. Sony recommends that you transfer
data via the Reader software.
Cannot save the book or other items on the microSD card.
The Reader does not offer a feature that enables you to move files to or from the microSD
card. You need to use the Reader software to do so.
Cannot delete the book or other items from the microSD card.
You cannot delete the file if it is read-only. You must use the computer and remove the read-
only attribute from the file.
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