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retrieve the date/time (snapshot) that was recorded when the application worked
correctly. The Quick Fix Wizard repairs the protected application files without
altering the data files you have created using the application.
To use the Quick Fix Wizard, follow these steps:
1 From the VAIO Support Agent main window, click the Quick Fix Wizard
button. The Welcome window appears.
2 Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent
Diagnostics” dialog box appears.
3 Select the “Diagnose and fix my software” option.
4 Select the software you wish to repair from the drop-down list.
5 Next, select a date/time from the drop-down list that corresponds to the last
time when the software worked properly.
6 Click Next to continue. Follow the instructions on the screen.
✍ To view a list of software applications protected by VAIO Support Agent, click on the
“Pick the software:” drop-down list.