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Appendix Troubleshooting 83
Contacting Technical Support
We hope the instructions provided in this user’s guide are complete and clear
enough to meet your needs. If you need further assistance, contact Sun
Microsystems.
We take pride in providing highly responsive, world-class service to ensure the
highest levels of on-going customer satisfaction with all of our products.
For technical problems requiring on-site service, Sun Microsystems provides
professional, experienced field engineers, who work closely with our Technical
Support Engineers for total solution support. For more information about
purchasing an on-site service package for your system, contact your sales
representative or reseller.
You can contact Sun Microsystems Technical Support Engineers in a variety of ways
or obtain technical information (specifications, files, answers to frequently asked
questions) by going to http://www.sun.com/service/contacting/solution.html.