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MC3000 User Guidexvi
Service Information
If an equipment problem occurs, contact the appropriate regional Symbol Support Center, see page xvi for contact information. Before
calling, have the model number, serial number and several bar code symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service person can try to talk through the problem. If
the equipment is found to be working properly and the problem is symbol readability, the Support Center will request samples of bar
codes for analysis at our plant.
If the problem cannot be solved over the phone, the equipment may need to be returned for servicing. If that is necessary, specific
directions will be provided.
Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping
container is not used. Shipping the units improperly can possibly void the warranty.
Symbol Support Center
For service information, warranty information or technical assistance contact or call the Symbol Support Center in:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
Canada
Symbol Technologies Canada, Inc.
5180 Orbitor Drive
Mississauga, Ontario L4W 5L9
905-629-7226
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Asia/Pacific
Symbol Technologies Asia, Inc.
230 Victoria Street #04-05
Bugis Junction Office Tower
Singapore 188024
337-6588 (Inside Singapore)
+65-337-6588 (Outside Singapore)
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
Austria/Österreich
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
+43-1-5055794-0 (Outside Austria)
Denmark/Danmark
Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Europe/Mid-East Distributor Operations
Contact your local distributor or call
+44 118 945 7360