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Troubleshooting and Routine Maintenance
95
High
Temperature
The print head is too warm. Allow the machine to cool down.
Init. Unable XX
The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 97 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Ink Empty One or more of the ink cartridges is
empty. The machine will stop all
print operations. While memory is
available, black and white faxes will
be stored in the memory. If a
sending machine has a colour fax,
the machine's
‘handshake’ will ask
that the fax be sent as black and
white. If the sending machine has
the ability to convert it, the colour
fax will be stored in the memory as
a black and white fax.
Replace the ink cartridges. (See Replacing the
ink cartridges on page 101.)
Low
Temperature
The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted, or
there is a problem with the memory
card.
Put the card firmly into the slot again to make
sure it is in the correct position. If the error
remains, check the media drive by putting in
another memory card that you know is working.
Near Empty One or more of the ink cartridges
are running out of ink. If a sending
machine has a colour fax, the
machine's
‘handshake’ will ask that
the fax be sent as black and white.
If the sending machine has the
ability to convert it, the colour fax
will be received into memory as a
black and white fax.
Order a new ink cartridge.
No Cartridge An ink cartridge is not installed
properly.
Take out the ink cartridge and put it in again
seating it properly. (See Replacing the ink
cartridges on page 101.)
No File The memory card in the media
drive does not contain a .JPG file.
Put the correct memory card into the slot again.
Error Message Cause Action