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Exchanging data with another computer
5.375 x 8.375 ver 2.4.0
The following procedure is intended to support you if you
need to either upgrade your modem or reset the port to the
default settings.
If you’re having trouble connecting through the modem, you
may need to determine the current COM port name and
possibly change it.
To find out which port your modem is connected to in the
operating system:
1 Click Start, then click Control Panel.
The Control Panel appears.
2 Click Printers and Other Hardware.
3 Click Phone and Modem Options.
The Phone and Modem Options window appears.
4 Click the Modems tab.
A location box appears. In the Attached to field, the
COM port is specified. Your modem should be listed
under Modem.
5 To verify that the modem is set up properly:
❖ Click the port to which your modem is connected.
❖ Click Properties.
❖ Click the Diagnostics tab.
❖ Click Query Modem.
The Modem AMR Properties box appears.
6 Click the General tab.
The computer should indicate whether the modem is
working properly.
7 If the modem isn’t working properly, click
Troubleshooting and follow the instructions.
8 Click OK to close the Properties box, then the Phone and
Modem Options windows.