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If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 2.4.0
❖ If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖ Consult your network administrator.
❖ Consult the dealer or authorized Toshiba representative
from whom you purchased your computer and/or
program. Your dealer is your best source for current
information.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to
help you.
1 Start with accessing Toshiba on the Internet using any
Internet browser by typing
pcsupport.toshiba.com
2 Next, try one of Toshiba’s online services. The Toshiba
Forum can be accessed through CompuServe
®
by typing:
go toshiba.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s model and model number.
❖ Your computer’s serial number.
❖ The computer and any optional devices related to the
problem.
❖ Backup copies of your operating system and all other
preloaded software on diskettes or CD-ROM.
❖ Name and version of the program involved in the
problem along with its installation diskettes or CD-ROM.