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1 TROUBLESHOOTING FOR THE HARDWARE
20 Clearing a Paper Jam
4
Check the inside of the fuser unit for the hidden
jammed paper when you cannot see it.
1) Open the front cover of the equipment.
2) Check if jammed paper remains inside the fuser unit through the
window for checking for paper jams.
3) Close the front cover of the equipment.
5
Turn the green dial and remove the paper coming out
of the upper part of the fuser unit.
Turn the dial in a counter direction and remove the paper when the
paper is jammed in the back of the fuser unit. In this case, remove
the paper from the lower part of the fuser.
6
Return the transport guide to the front holding the
green lever.
7
Check whether paper remains between the transfer
belt and the fuser unit. If so, pull out the paper edges
from the transfer belt side.
Grasp the front and rear of the paper and carefully pull it out.
Be careful not to cut yourself on the paper.
Be careful not to touch the transfer belt. This could cause
malfunctioning of the equipment or the poor imaging.