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6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network............................................................................... 78
Cannot locate the equipment in the network ........................................................................................................78
Cannot locate the equipment with Local Discovery..............................................................................................79
Equipment does not respond to ping command...................................................................................................80
LDAP Search and Authentication Problems........................................................................ 81
Network shutdown occurs or touch panel disabled after LDAP search................................................................81
LDAP authentication takes a long time.................................................................................................................81
Printing Problems (Network Related)................................................................................... 82
SMB print and Point&Print in a Windows operating system environment ............................................................82
Raw TCP or LPR print in a Windows operating system environment ..................................................................82
IPP print in a Windows operating system environment ........................................................................................83
Novell print in a NetWare environment.................................................................................................................83
Macintosh environment ........................................................................................................................................84
UNIX/Linux environment ......................................................................................................................................84
Network Fax (N/W-Fax) Driver Problems ............................................................................. 85
N/W-Fax Driver Installation Error Messages ........................................................................................................85
N/W-Fax Driver General Errors ............................................................................................................................86