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2.TROUBLESHOOTING FOR COPYING
Copying Problems 61
2 TROUBLESHOOTING FOR COPYING
Copied image has black streaks
in the horizontal direction.
The scanning area or guides is
marked.
Clean them.
P.100 “Daily Care for the Equipment”
Copied image is rough. The paper type setting is not suitable
for the paper actually used.
Match the paper type setting to the actual paper you are
using.
If you use plain paper with the setting of [plain paper] or
[plain paper 2], try [plain 1] for better output.
The output may not be improved on some types of paper
(e.g. paper with rough surface).
Copied image has little gloss. The paper type setting is not suitable
for the paper actually used.
Match the paper type setting to the actual paper you are
using.
If you use plain paper with the setting of [plain paper] or
[plain paper 1], try [plain 2] for better output.
The output may not be improved on some types of paper
(e.g. paper with rough surface).
A color original is copied in black
and white when Auto Color is
chosen.
Some color originals may be copied
in black and white:
y Originals with very little colored
part
y Overall blackish originals
y Originals in light color
Set the color mode to Full Color.
You can change the criterion for determining whether an
original is black-and-white or color.
For further information, refer to the MFP Management
Guide.
A black and white original is
copied in color when Auto Color
is chosen.
Some black and white originals may
be copied in color:
y Yellowed originals
y Originals with background color
Set the color mode to Black.
You can change the criterion for determining whether an
original is black-and-white or color.
For further information, refer to the MFP Management
Guide.
Problem Description Cause Corrective Action