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If Something Goes Wrong
Resolving a hardware conflict
Minimum system requirements
WinDVD performs best when these recommended components
are present in your system:
❖ Sound card (with 48 KHz sampling rate support)
❖ DirectX
®
8.1 or higher (Source: Microsoft)
❖ DVD-ROM drive with DMA enabled (only available with
Microsoft OSR 2.1 or above with PIXX 4.0 and USB support
added)
❖ WinDVD software
WinDVD: error messages
This table offers descriptions and resolutions for error messages
that may appear when using WinDVD.
Error message and additional
information
Resolution
The disc in the DVD-ROM
drive is not a valid disc
type.
Valid disc types are
DVD-Video and audio CD.
Ensure the disc is a valid
disc type.
If the disc works in other
players, try using a disc
cleaner.
The disc may require fea-
tures that are not supported
by WinDVD.
Microsoft
®
DirectShow
®
components are missing.
Microsoft
®
DirectShow
®
is
not installed properly on the
system.
Reinstall Microsoft
®
DirectShow
®
version 6.0 or
higher (available from the
Microsoft Web site).