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User’s Manual 8-15
Troubleshooting
LAN
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Chapter 4, Operating Basics.
Bluetooth
For further information on Bluetooth wireless communication, please refer
to Chapter 4, Operating Basics.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
Problem
Procedure
Cannot access LAN Check for a firm cable connection between the
LAN jack and the LAN hub.
Wake-up on LAN does
not work
Make sure the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN
administrator.
Problem
Procedure
Cannot access
Wireless LAN
Make sure the computer's Wireless
communication function is on.
If problems persist, contact your LAN
administrator.
Problem
Procedure
Cannot access
Bluetooth device
Check to ensure the computer's Wireless
Communication function is on.