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Before Calling Service Technician 91
Toner-related items
Original/Copy paper-related items
Even when the equipment is
connected with a PC by a
USB cable, the equipment is
not recognized.
This cable is not certified
according to the USB2.0 Hi-
Speed.
Use a USB2.0 Hi-Speed certified cable.
The equipment is connected
with a PC via a USB hub.
When the equipment is connected with a
PC via a USB hub, the equipment may
not be recognized. Connect it with a PC
directly by a USB cable.
Printing, scanning or device
setup cannot be performed
from a PC connected with a
USB cable.
The operation on the left is
performed in the super sleep
mode.
Turn the power of the equipment OFF and
then back ON, and perform it again.
If this equipment is connected to your PC
with a USB cable, change the setting so
that it does not enter the super sleep
mode.
P.70 “Changing of the Enabled Energy
Saving Mode”
Phenomenon Usual cause Countermeasure
Phenomenon Usual cause Countermeasure
The toner lamp is lit. There is only a little toners
remaining in the toner car-
tridge.
There is still some toner in the toner car-
tridge. Do not replace the toner cartridge
until the toner lamp starts blinking.
The toner cartridge is not
installed. Or it is not installed
correctly.
Install the toner cartridge correctly.
A toner cartridge not recom-
mended by TOSHIBA is
being used.
If you are using a toner cartridge other
than the one we recommend, the equip-
ment may not be able to detect whether it
is installed or not.
P.9 “Recommended toner cartridges”
The toner lamp is blinking. The toner in the toner
cartridge has run out.
Replace the toner cartridge with a new
one.
A toner cartridge not recom-
mended by TOSHIBA is
being used.
If you are using a toner cartridge other
than the one we recommend, the equip-
ment may not be able to detect whether it
is installed or not.
P.9 “Recommended toner cartridges”
The toner lamp does not light
even when the toner has
almost run out.
A toner cartridge not recom-
mended by TOSHIBA is
being used.
P.9 “Recommended toner cartridges”
The equipment does not
become ready for copying
after the toner cartridge is
inserted.
The toner cartridge inserted
is not usable for this equip-
ment.
Check the product name of the toner car-
tridge. If you can see “T-1810”, this car-
tridge is usable.
Phenomenon Usual cause Countermeasure
An original jams. An original not acceptable for
the equipment is being used.
Check if the original is acceptable for the
equipment.
P.43 “Precautions for Automatic Docu-
ment Feeder (optional)”