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TROUBLESHOOTING
43
5
Copies are smudged or dirty.
The document glass or the underside of the document
cover/ADF is dirty.
→ Clean regularly.
56
Original smudged or blotchy.
→ Use a clean original.
–
White or black lines appear on
copies.
The scanner glass in the ADF is dirty.
→ Clean the long, narrow glass in the ADF.
56
The transfer charger is dirty.
→ Clean the transfer charger.
57
Paper size for a paper tray cannot
be set.
Copying or printing is performed.
→ Set the paper size after copying is complete.
–
The machine has stopped temporarily due to running out
of paper or a misfeed.
→ Load paper or remove the misfeed, and then set the paper size.
14, 47
An interrupt copy job is in progress.
→ Set the paper size after the interrupt copy job is finished.
28
A copy job stops before it is
finished.
The paper output tray is full.
→ Long copy runs are automatically paused every 250 copies.
Remove the copies in the paper output tray and press the
[START] key ( ) to resume copying.
22
The tray is out of paper.
→ Load paper.
14
The POWER SAVE indicator ( ) is
lit.
Any other indicators are lit.
→ If other indicators are lit, the machine is in "Preheat mode". Press
any key on the operation panel to resume normal operation.
12
The POWER SAVE indicator ( ) is only lit.
→ If only the POWER SAVE indicator ( ) is lit, the machine is in
auto power shut-off mode. Press the [START] key ( ) to resume
normal operation.
12
Any one of the alarm indicators
( , , , , ) is lit or
blinking.
See "INDICATORS AND DISPLAY MESSAGES" to check
the meaning of the alarm indicator and error message in
the display, and take appropriate action.
46
Lighting fixture flickers.
The same power outlet being used is for the lighting
fixture and the machine.
→ Connect the machine to a power outlet which is not used for other
electric appliances.
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Problem Cause and solution Page