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User's Manual
9-14
TROUBLESHOOTING
Check the type of DVD/CD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: Enhanced CD (CD-EXTRA), Photo
CD, CD-R, CD-ROM, CD-Rewritable,
CD-ROM x A Mode 2 (Form1,
Form2), CD-DA, CD-Text
Check the region code on the DVD. It must
match that on the DVD drive. Region codes are
listed in the
DVD-ROM drive
section in Chapter 2,
The Grand Tour
.
If problems persist, contact your dealer.
Diskette drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
Drive does not There may be a faulty cable connection. Check
operate the connection to the computer and to the drive.
Some programs run The software or hardware configuration may be
correctly but others causing a problem. Make sure the hardware
do not configuration matches your software needs.
You cannot access Try another diskette. If you can access the
the external diskette, the original diskette (not the drive) is
3 1/2" diskette drive probably causing the problem.
If problems persist, contact your dealer.