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TROUBLESHOOTING
Is your software configured to recognize the
mouse? Check the software documentation.
If problems persist, contact your dealer.
Serial mouse
This section applies only with Windows XP operating systems. You cannot use a
serial mouse with Windows 2000.
Problem Procedure
On-screen pointer Check for a firm connection between the
does not respond to computer’s serial port and the cable’s 9-pin
serial mouse operation connector.
Did you connect the mouse before turning on the
computer?
Is your software configured to recognize the
mouse? Check the software documentation.
If problems persist, contact your dealer.
PC card
Refer also to Chapter 8, Optional Devices.
Problem Procedure
PC card Reseat the PC card to make sure it is firmly
error occurs connected.
Make sure the connection between the external
device and the card is firm.
Check the card’s documentation.
If problems persist, contact your dealer.
Hardware and system checklist