Toshiba PROL550 Laptop User Manual


  Open as PDF
of 241
 
2TroubleshootingProcedures
SatelliteL550/SatelliteL555/SatelliteL557/SatelliteProL550
53
DVDSuperMultisupporting+-RDoubleRayer
Figure2-11outlinestheprocess.PerformthestepsbelowstartingwithProcedure1and
continuewiththeotherproceduresasrequired.
Procedure1: AudioCDtest
Procedure2: Drivecleaningcheck
Procedure3: Softwarecheck
Procedure4: Connectionandreplacementcheck
Procedure1 AudioCDcheck
First,insertanaudioCDintotheCD/DVDdrive.Usewindowsapplicationtocheckdevice
canworkfineornot.Ifitworks,theproblemisnotwiththedrive.GotoProcedure3.Ifthe
audioCDdoesnotwork,gotoProcedure2.IftheCD/DVDLEDonthefrontpaneldoesnot
lightwhenthediscisplayedandthedrivegivesnoresponse,gostraighttoProcedure3.
Procedure2 Drivecleaningcheck
InsertaCD/DVDdrive-cleaningdiskintothedrivecleanaccordingtothedrive-cleaning
productinstructions.Iftheproblempersists,gotoProcedure3.
Procedure3 Softwarecheck
EnsurethattheappropriatedriverhasbeeninstalledonthecomputerfortheCD/DVDdrive.
 previous next