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Chapter 9 Troubleshooting
Problem solving process ................................................................... 9-1
Preliminary checklist .......................................................................... 9-1
Analyzing the problem ........................................................................ 9-2
Hardware and system checklist ........................................................ 9-3
System start-up .................................................................................. 9-3
Self test .............................................................................................. 9-4
Power ................................................................................................. 9-4
Password ........................................................................................... 9-7
Keyboard ............................................................................................ 9-7
LCD panel .......................................................................................... 9-7
Hard disk drive .................................................................................... 9-8
DVD-ROM drive .................................................................................. 9-9
CD-RW/DVD-ROM drive ................................................................... 9-10
DVD-R/-RW drive .............................................................................. 9-12
DVD Multi drive ................................................................................. 9-13
Diskette drive .................................................................................... 9-15
SD card ............................................................................................ 9-15
PC card ............................................................................................ 9-16
Infrared port ...................................................................................... 9-16
Pointing device ................................................................................. 9-17
USB ................................................................................................. 9-19
Memory expansion ........................................................................... 9-19
Sound system .................................................................................. 9-20
Monitor ............................................................................................. 9-20
i.LINK (IEEE1394) ............................................................................ 9-21
Modem ............................................................................................. 9-21
LAN .................................................................................................. 9-23
Wireless LAN ................................................................................... 9-23
Bluetooth .......................................................................................... 9-24
Real Time Clock ............................................................................... 9-24
TOSHIBA support ............................................................................. 9-25
Before you call ................................................................................. 9-25
Where to write .................................................................................. 9-25