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You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Wacom Tablet control panel and go to the PEN tab. Move the
T
IP FEEL slider toward SOFT, or select CUSTOMIZE... and decrease the
S
ENSITIVITY and CLICK THRESHOLD settings.
The pen tip does not function. Be sure you are using only a compatible Wacom pen, such as the pen
that shipped with your product, or a Wacom accessory tool specified
for use with Intuos Pro. Other pens may not function properly on the
tablet.
Check the control panel P
EN tab and verify that a CLICK function is
assigned to the tip.
A tablet status LED should brighten when the tip is pressed. If not, you
may have defective hardware. See Testing the tablet controls and tools
.
Changing the settings of the
pen or other tool has no effect.
Make sure you are changing the settings for the tool and application
that you are using. See Application-specific settings
and Working with
multiple tools.
The pen side switch does not
work.
Be sure you are using only a compatible Wacom pen, such as the pen
that shipped with Intuos Pro or a Wacom accessory tool specified for
use with Intuos Pro. Other pens may not function properly on the tablet.
Be sure to press the side switch when the pen tip is within 10 mm (0.4
inch) of the tablet active area. Do this without pressing down on the
pen tip.
In the Wacom Tablet control panel, verify that the side switch is set to
the function you are expecting to occur for the application and tool you
are using.
Check also the S
IDE SWITCH MODE. If CLICK & TAP is selected, you will
need to first press the side switch while touching the pen tip to the
tablet surface in order to perform a click function. See Advanced
options.
A tablet status LED should brighten when you press the side switch.
If not, you may have defective hardware. See Testing your tablet
.
The screen cursor “jumps”
back.
Do not place an Intuos Pro tool on the tablet when it is not in use, or
when you are using another pointing device. Leaving your tool on the
tablet may interfere with screen cursor positioning when using other
input devices.
You cannot move the cursor
where you want to on the
screen, or the line you are
drawing does not line up with
the location of the pointer in
paint applications.
Open the Wacom Tablet control panel and go to the M
APPING tab.
Verify that P
EN MODE is selected and that the SCREEN AREA is set to
F
ULL for the selected tool and application. If this does not help, click on
the D
EFAULT button to reestablish tablet to screen mapping. If you are
still having difficulty, remove the tablet preferences (see Windows-
specific problems or Mac-specific problems).
Confirm whether the pen does (or does not) function. See Testing the
tablet controls and tools.