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TOUCH PROBLEMS
WIRELESS CONNECTION PROBLEMS
When using the pen to operate
the Touch Ring, the Touch
Ring does not work well.
The Touch Ring is designed to be used with your finger, and does not
work with the pen tip.
When using Intuos Pro on a
multiple monitor system, you
cannot use the pen to control
the other monitor(s).
Cycle pen control for Intuos Pro between your displays by pressing an
ExpressKey or pen button that is set to D
ISPLAY TOGGLE.
Verify that the S
CREEN AREA in the MAPPING tab is set to FULL.
You can also use your pen to control the other monitors in mouse
mode. To use mouse mode, first set a pen button to M
ODE TOGGLE....
Then use the button to toggle between P
EN MODE and MOUSE MODE.
Touch does not work. Enable touch by pressing an ExpressKey that is set to T
OUCH ON/OFF.
Otherwise, open the Wacom Tablet control panel, click on the T
OUCH
icon, and go to the S
TANDARD GESTURES, MY GESTURES, or TOUCH
O
PTIONS tab. Be sure the ENABLE TOUCH option is selected.
Touch does not seem to fully
work. The screen cursor can
be moved, but more complex
actions or gestures do not
work.
If the tablet driver does not load properly, basic touch movement will be
recognized but other actions and gestures will not. Install the driver
software for the tablet.
The tablet does not reliably
recognize multi-finger touch.
If you hold your fingers too close together, the tablet may not recognize
them as being separate. Try moving your fingers a little further apart.
Cannot zoom-in or zoom-out
when working with Adobe
Photoshop.
If zoom functions do not operate correctly within Photoshop, verify that
the Z
OOM WITH SCROLL WHEEL function is not selected within the
Photoshop P
REFERENCES options.
Scrolling and panning
gestures do not function
correctly when working with
Adobe Photoshop.
If touch gestures do not operate correctly within Photoshop, verify that
the Z
OOM WITH SCROLL WHEEL function is not selected within the
Photoshop P
REFERENCES options.
Rotation gestures do not seem
to work consistently, or not at
all.
Rotation may work differently depending on the application you are
working with. For example, rotation may work smoothly in 90-degree
increments or not at all.
For best recognition of this gesture, start with your fingers positioned
diagonally on the tablet surface and keep them at least 25 mm (1 inch)
apart.
The computer does not have
an available USB port.
Check if there is an available USB port on a USB hub. If not available,
add a USB hub or USB card.