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Troubleshooting
WorkCentre Pro 665/685/765/785 16-5
Middle paper empty The middle paper tray is
empty.
Add paper to the middle
paper tray and close the tray
correctly.
Lower paper empty The lower paper tray is
empty.
Add paper to the lower paper
tray and close the tray
correctly.
Memory is full Image memory becomes full
during scanning the
document into the image
memory.
Press [STOP] and retry the
operation after remaining
memory space becomes
larger than current size.
Network error The terminal can not
communicate with the LAN,
Confirm the modular cable
plug us connected properly or
the network is running
properly.
Check line - 1
Check line -2
Telephone line does not
connect properly,
Confirm the modular cable is
connected to the terminal
properly
Error Message Probable Cause Corrective Action