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Introduction Printer Options Menu Tree Technical Info Error Messages Troubleshooting
Troubleshooting C-16
Troubleshooting C
Introduction Printer Options Menu Tree Technical Info Error Messages Troubleshooting
Reference Guide 8142/8160
Calling for Help
If you have tried the suggestions in this manual and still need assistance, call the reseller where you purchased
your printer.
Before you call technical support for help, be sure that you have all of the following information available:
Printer Information
model
firmware
revision (letter)
memory
serial number
Computer Information
model
operating system
connection (serial or parallel)
Customer Technical Support
To resolve printer problems, use the suggestions provided in this guide. If you continue to have problems, call
1-800-821-2797.