Filter
Top Products
Chapter 5: Troubleshooting ❖ 5-1
Troubleshooting Chapter5
Before You Begin Troubleshooting ...................................... 5-2
Error Messages .................................................................. 5-4
Paper Jams ........................................................................ 5-5
What Causes a Paper Jam? ............................................. 5-5
Paper Jam Messages ....................................................... 5-5
Paper Jam While Feeding through Duplex Module ........... 5-7
Paper Jam While Exiting to Standard Output Bin ............. 5-8
Paper Jam While Feeding to Offset Catch Tray .............. 5-10
Paper Jam While Feeding from Tray 1 ........................... 5-12
Paper Jam While Feeding from 2,000 Sheet Feeder ........ 5-15
Paper Jam While Feeding from 500 Sheet Feeder ........... 5-18
Paper Jam While Printing .............................................. 5-23
Paper Jam Because of Mismatch between Expected and Actual
Size Fed ....................................................................... 5-26
Solving Printing Problems ................................................ 5-27
Solving Print Quality Problems ......................................... 5-31
Additional Sources of Troubleshooting Assistance ............. 5-39