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Solving Printing Problems
5-30 ❖ User Guide
A PostScript or PCL job
fails to print.
• Check that you are using the correct PostScript or PCL printer driver.
• For a PostScript job, set the PS Errors item in the PostScript Menu to
On
and
resend the job.
- If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and resend the job. Asking for features not available
can cause a configuration error.
- If the job still does not print and an error page was not printed, the job
may require additional memory. See the
Supplies/Options Guide
provided
with your printer for ordering more memory.
• For a PCL job, do the following:
- Check the output for PCL errors.
- If there is a problem in the PCL coding, correct the coding problem and
resend the job.
- If there is no error message, resend the job.
- If the job still does not print and the error message says “out of memory”,
the job may require additional memory. See the
Supplies/Options Guide
provided with your printer for ordering more memory.
Table 5.2 Printer Operation Problems
(continued)
Problem Action
Table 5.2 Page 4 of 4