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Paper Jams
5-18 ❖ User Guide
Paper Jam While
Feeding from 500
Sheet Feeder
Follow these steps to clear the jam while feeding from a
500 Sheet Feeder installed as Tray 2 or Tray 3. (Note: the
illustrations below show one 500 Sheet Feeder installed,
but the procedure is the same for a second feeder installed
as Tray 3.)
Control Panel Message Corrective Action
Tray 2 Jam
Open Tray 2
or
Tray 3 Jam
Open Tray 3
1
Pull all trays completely out of
the printer.
To remove a tray from the
printer, pull it out until it
stops, then gently remove
it from the printer while
lifting it up.
2
If there is wrinkled paper in a
tray, remove it.
3
Open the feeder’s rear cover.