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Paper Jams
5-12 ❖ User Guide
Paper Jam While
Feeding from Tray 1
Follow these steps to clear the jam.
Control Panel Message Corrective Action
Tray 1 Jam
Open Tray 1
1
Pull Tray 1 completely out of the
printer.
To remove the tray from
the printer, pull it out,
then gently remove it from
the printer while lifting it
up.
2
If there is wrinkled paper in the
tray, remove it.
Lift/Extend MBF
Open Top Cover
3
Open the multi bypass feeder
and extend it:
1
Hold both sides where
indicated and tilt it up slightly.
2
Gently lift up and pull out
towards you until it stops.
4
Open the top cover all the way to
the back until it stops.
Be sure to remove any
paper that may be in the
output bin.
1
2
2