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Paper Jams
Chapter 5: Troubleshooting ❖ 5-7
Paper Jam While
Feeding through
Duplex Module
Follow these steps to clear the jam.
Control Panel Message Corrective Action
Duplex Jam-
Open Rear Cover
1
Open the rear cover.
Be careful not to touch
the fuser. It becomes
very hot from printing.
Clear Paper Path
2
Check and carefully pull out any
jammed paper.
Close Covers
3
Close the rear cover.
4
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the Control
Panel will display
Processing
or
Ready
. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.