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Solving Printing Problems
Chapter 6: Troubleshooting 6-3
Table 6.1 Printer Operation Problems
Problem Possible Cause Remedy
The printer does not
print.
Your printer is not selected as the
default printer.
Select DocuPrint P1202 PCL 6, P1202 PCL 5e,
or P1202 PS as your default printer. See the
section “Selecting Your Printer” (page 4-3)
The top cover may be open. Make sure that all covers are closed securely.
The printer cable is not
connected properly.
Check all connections.
The printer cable is defective. Swap the cable with one known to work. If
printing is now possible, replace the bad cable.
The port setting is incorrect. Check the Windows printer settings to make
sure that the print job is being sent to the
correct port (for example, LPT1)
The laser print cartridge is not
installed properly.
Remove and reinsert the laser print cartridge.
A paper jam has occurred. Clear the paper jam.
The printer may be configured
incorrectly.
Check the application to make sure that all print
settings are correct.
The printer driver may be
incorrectly installed.
Uninstall the printer driver, then reinstall the
printer driver. Try printing a configuration sheet.
Table 6.1 Page 1 of 4