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154 R110Xi/R170Xi User Guide 12/22/04 23063L-003 Rev. 2
Warranty Information
Printheads
Because printhead wear is part of normal operation, the original printhead is covered by a
limited warranty as indicated below. Warranty period begins on purchase date.
To qualify for this warranty, the printhead must be returned to the factory or to an authorized
service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or
ribbons) for warranty qualification.
However, if it is determined that the use of inappropriate or inferior supplies has caused any
defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s
labor and material charges required to repair the defect. The warranty becomes void if the
printhead is physically worn or damaged; also if it is determined that failure to follow the
preventive maintenance schedule listed in the User Guide has caused defect in the thermal
printhead for which a warranty claim is made.
Related Hardware Items
Products are warranted to be free of defects in material and workmanship from the date of
purchase according to this chart:
Defective product must be returned to Zebra for evaluation. In the event of notification of
defect within the warranty period, Zebra will replace the defective item provided there had not
been damage resulting from user abuse, modification, improper installation or use, or damage
in shipping or by accident or neglect.
Printhead Warranty Period
Bar code label and receipt printer printheads 6 months
Plastic card printer printheads 12 months
Product Warranty Period
Accessories 1 month
Batteries 3 months
Cables 1 month
Chargers/Power Supplies 1 year
Hardware Keys 1 year
Keyboard Display Units 6 months
Parts 3 months
Pocket Eye
®
1 year
Software 1 month
ZebraNet
®
Print Servers 3 years