Filter
Top Products
Appendix E: Troubleshooting 57
SOLUTION:
Your computer’s TCP/IP properties might not be set
correctly. Both the Default Gateway IP address and
the DNS server IP address must match the LAN IP
address of the modem. (See page 23 for an
illustration of the Windows TCP/IP dialog box.)
PROBLEM
:
Why do I hear static or noise when I’m using
my telephone?
SOLUTION:
If that phone does not have its own filter, you may
hear static or high-pitched noise if you make a phone
call while your ADSL modem is on. A filter also
prevents a phone from interfering with, or dropping,
your DSL connection.
PROBLEM:
I accidentally unplugged the USB cable while
using my modem. This resulted in a general
protection fault (GPF) error message. What
should I do?
SOLUTION:
You must plug the modem back in and restart your
computer to rectify this problem.