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Chapter 21 Troubleshooting
P-660H-T1v3s User’s Guide
200
4 If this does not work, you have to reset the device to its factory defaults. See
Section 21.1 on page 197.
I cannot Telnet to the P-660H-T1v3s.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the web configurator. Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the web configurator. Ignore the suggestions about your browser.
21.3 Internet Access
I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and Section 1.4 on page 23.
2 Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3 Disconnect all the cables from your device, and follow the directions in the Quick
Start Guide again.
4 If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the P-
660H-T1v3s), but my Internet connection is not available anymore.
1 Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and Section 1.4 on page 23.