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Support from Your Network Supplier
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Support from Your Network Supplier
If you require additional assistance, contact your
network supplier. Many suppliers are authorized
3Com service partners who are qualified to provide a
variety of services, including network planning,
installation, hardware maintenance, application
training, and support services.
When you contact your network supplier for
assistance, have the following information ready:
■
Product model name, part number, and serial
number
■
A list of system hardware and software, including
revision levels
■
Diagnostic error messages
■
Details about recent configuration changes,
if applicable
If you are unable to contact your network supplier,
see the following section on how to contact 3Com.
Support from 3Com
If you are unable to obtain assistance from the 3Com
online technical resources or from your network
supplier, 3Com offers technical telephone support
services. To find out more about your support
options, call the 3Com technical telephone support
phone number at the location nearest you.
When you contact 3Com for assistance, have the
following information ready:
■
Product model name, part number, and serial
number
■
A list of system hardware and software, including
revision levels
■
Diagnostic error messages
■
Details about recent configuration changes,
if applicable
Here is a list of worldwide technical telephone
support numbers:
Country Telephone Number
Asia Pacific Rim
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
P.R. of China
1 800 678 515
800 933 486
+61 2 9937 5085
001 800 61 009
0031 61 6439
1800 801 777
0800 446 398
+61 2 9937 5085
1235 61 266 2602
10800 61 00137 or
021 6350 1590
Singapore
S. Korea
From anywhere in S. Korea:
From Seoul:
Taiwan, R.O.C.
Thailand
800 6161 463
00798 611 2230
(0)2 3455 6455
0080 611 261
001 800 611 2000