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3Com Corporation L
IMITED
W
ARRANTY
Switch 4007
H
ARDWARE
3Com warrants to the end user (“Customer”) that this hardware product will be free
from defects in workmanship and materials, under normal use and service, for one (1)
year from the date of purchase from 3Com or its authorized reseller.
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and
expense, to repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item, or if neither of the two foregoing options
is reasonably available, 3Com may, in its sole discretion, refund to Customer the
purchase price paid for the defective product. All products that are replaced will
become the property of 3Com. Replacement products may be new or reconditioned.
3Com warrants any replaced or repaired product or part for ninety (90) days from
shipment, or the remainder of the initial warranty period, whichever is longer.
S
OFTWARE
3Com warrants to Customer that each software program licensed from it will perform
in substantial conformance to its program specifications, for a period of ninety (90) days
from the date of purchase from 3Com or its authorized reseller. 3Com warrants the
media containing software against failure during the warranty period. 3Com’s sole
obligation under this express warranty shall be, at 3Com’s option and expense, to
refund the purchase price paid by Customer for any defective software product, or to
replace any defective media with software which substantially conforms to applicable
3Com published specifications. Customer assumes responsibility for the selection of the
appropriate applications program and associated reference materials. 3Com makes no
warranty or representation that its software products will meet Customer’s
requirements or work in combination with any hardware or applications software
products provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
For any third-party products listed in the 3Com software product documentation or
specifications as being compatible, 3Com will make reasonable efforts to provide
compatibility, except where the noncompatibility is caused by a “bug” or defect in the
third party’s product or from use of the software product not in accordance with
3Com’s published specifications or user manual.
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE,
THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT.
THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD-PARTY SOFTWARE. FOR
THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT
GOVERNING THE USE OF SUCH SOFTWARE.
Y
EAR
2000 W
ARRANTY
In addition to the Hardware Warranty and Software Warranty stated above, 3Com
warrants that each product sold or licensed to Customer on and after January 1, 1998,
that is date sensitive will continue performing properly with regard to such date data on
and after January 1, 2000, provided that all other products used by Customer in
connection or combination with the 3Com product, including hardware, software, and
firmware, accurately exchange date data with the 3Com product, with the exception of
those products identified at 3Com’s Web site,
http://www.3com.com/products/yr2000.html, as not meeting this standard. If it appears
that any product that is stated to meet this standard does not perform properly with
regard to such date data on and after January 1, 2000, and Customer notifies 3Com
before the later of April 1, 2000, or ninety (90) days after purchase of the product from
3Com or its authorized reseller, 3Com shall, at its option and expense, provide a
software update which would effect the proper performance of such product, repair
such product, deliver to Customer an equivalent product to replace such product, or, if
none of the foregoing is feasible, refund to Customer the purchase price paid for such
product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty
for ninety (90) days after purchase or until April 1, 2000, whichever is later.
O
BTAINING
W
ARRANTY
S
ERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com
Service Center within the applicable warranty period to obtain warranty service
authorization. Dated proof of purchase from 3Com or its authorized reseller may be
required. Products returned to 3Com’s Corporate Service Center must be preauthorized
by 3Com with a Return Material Authorization (RMA) number or User Service Order
(USO) number marked on the outside of the package, and sent prepaid and packaged
appropriately for safe shipment, and it is recommended that they be insured or sent by
a method that provides for tracking of the package. Responsibility for loss or damage
does not transfer to 3Com until the returned item is received by 3Com. The repaired or
replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30)
days after 3Com receives the defective product.
3Com shall not be responsible for any software, firmware, information, or memory data
of Customer contained in, stored on, or integrated with any products returned to 3Com
for repair, whether under warranty or not.
Dead- or Defective-on-Arrival
. In the event a product completely fails to function or
exhibits a defect in materials or workmanship within the first forty-eight (48) hours of
installation but no later than thirty (30) days after the date of purchase, and this is
verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a
replacement shall be provided by advance replacement. The replacement product will
normally be shipped not later than three (3) business days after 3Com’s verification of
the DOA product, but may be delayed due to export or import procedures. The
shipment of advance replacement products is subject to local legal requirements and
may not be available in all locations.