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C
HAPTER
1: C
ONNECTING
TO
Y
OUR
ISP
Troubleshooting RAS
RAS is significantly easier to troubleshoot then Win95 Dial-Up
Networking, there are a finite number of problems that one runs into on
a daily basis, and the majority of these are caused by misconfiguration.
Most connection problems can be solved by following these steps:
■
In the
Basic
tab, Make sure that the phone book entry settings are
correct.
■
Make sure
Use Telephony Dialing Properties
is unchecked
■
Make sure to that
Use another port if busy
is not checked.
■
In the phone book settings, under security, it should be set to:
Accept
any authentication including clear text
.
■
Make sure only the necessary network protocols are selected.
■
In the
Connect to
window, after you click
Dial
, there should be no
domain set. This is only for logging into NT domains.
■
Make sure that the TCP/IP settings are correct.
This is a general setup for your Business Modem using Windows NT. If
you are having problems connecting to you ISP, configuring Dial-Up
Networking, or receiving RAS errors, please contact Microsoft Technical
support.
Macintosh
This section explains how to configure your modem for use with
Macintosh computers.
There are many ways to configure your Macintosh to use the Internet.
Consult your Macintosh documentation for more information.
Handshaking Cable
Use a hardware handshaking cable to connect your modem to the
Macintosh.