3Com 500 Network Router User Manual


 
LIMITED WARRANTY
HARDWARE:
3Com warrants its hardware products to be free from defects in workmanship and materials,
under normal use and service, for the following lengths of time from the date of purchase from 3Com or its
Authorized Reseller:
If a product does not operate as warranted during the applicable warranty period, 3Com shall, at its option and
expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the
defective item, or refund to Customer the purchase price paid for the defective product. All products that are
replaced will become the property of 3Com. Replacement products may be new or reconditioned. Any
replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty
period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained
in, stored on, or integrated with any products returned to 3Com pursuant to any warranty.
SOFTWARE:
3Com warrants that the software programs licensed from it will perform in substantial
conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase
from 3Com or its Authorized Reseller. 3Com warrants the magnetic media containing software against failure
during the warranty period. No updates are provided. 3Com's sole obligation hereunder shall be (at 3Com's
discretion) to refund the purchase price paid by Customer for any defective software products, or to replace
any defective media with software which substantially conforms to 3Com's applicable published specifications.
Customer assumes responsibility for the selection of the appropriate applications program and associated
reference materials. 3Com makes no warranty that its software products will work in combination with any
hardware or applications software products provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software products will be corrected. For
any third party products listed in the 3Com software product documentation or specifications as being
compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is
caused by a “bug” or defect in the third party's product.
STANDARD WARRANTY SERVICE:
Standard warranty service for hardware products may be obtained by
delivering the defective product, accompanied by a copy of the dated proof of purchase, to 3Com's Corporate
Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard
warranty service for software products may be obtained by telephoning 3Com's Corporate Service Center or an
Authorized 3Com Service Center, within the warranty period. Products returned to 3Com's Corporate Service
Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the
outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired
or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after receipt by
3Com.
WARRANTIES EXCLUSIVE:
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S
SOLE REMEDY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S
OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 3COM NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Internetworking products
One year
Network adapters
Lifetime
Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters
Lifetime*
(One year if not registered)
*Power supply and fans in these stackable hubs and unmanaged repeaters
One year
Other hardware products
One year
Spare parts and spares kits
90 days