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On-Line Services
ADTRAN Internet Homepage: http://www.adtran.com
The ADTRAN Internet homepage contains an ISDN Info Desk with the
following information:
• General product information
• Modem scripts for popular software applications
• Frequently asked questions (FAQs) about common telecommunication
issues.
• Setup information for ADTRAN ISDN products.
Electronic Mail: support@adtran.com
Electronic mail technical support allows customers to ask general ques-
tions and post noncritical technical support issues about ADTRAN prod-
ucts and services. A 24-hour response time can be expected.
Fax Service: 205-963-7941
Field support questions are accepted by fax at this number.
FAXBack Service: 205-963-8200
ADTRAN documentation and support notes can be easily faxed to you by
calling and following the simple instructions to request the documents
you need.
Pre-Sales Inquiries and Application Support
For Reseller or End-User
Based on the information needed, please contact your local Distributor,
Dealer, or Reseller first. If they are unable to assist you, call Applications
Assistance at (800) 615-1176 for product usage questions or Inside Sales at
(800) 827-0807 for list price, availability, and purchase locations nearest
you.
Post-Sales Support
For Reseller or End User
Based on the information needed, please contact your local Distributor,
Dealer, or Reseller first. If they are unable to assist you, call ADTRAN
Technical Support at (888) 4-ADTRAN and have the unit serial number
available.