American Power Conversion PX Power Supply User Manual


 
Troubleshooting
30 Symmetra PX 10-40 kW 208 V Operation & Maintenance Guide - 990-4104B
Module failure
Threshold alarm
Display message Meaning Corrective action
Battery Module Fault A Battery Module has failed and
requires replacement.
Refer to Module Replacement Sec-
tion for procedures.
Power Module Fault A Power Module has failed and
requires replacement.
Refer to Module Replacement Sec-
tion for procedures.
Intelligence Module
Fault
The Main Intelligence Module has
failed and requires replacement.
Replace the Main Intelligence Mod-
ule. Refer to Module Replacement
Section for procedures.
Redundant Intelligence
Module Fault
The Redundant Intelligence Module
has failed and requires replacement.
Replace the Redundant Intelligence
Module. Refer to Module Replace-
ment Section for procedures.
Display message Meaning Corrective action
Redundancy Has Been
Lost
The UPS no longer detects redundant
power modules. One or more power
module(s) have failed, or the load has
increased.
Option 1: If possible, install
additional power modules.
Option 2: Replace failed modules.
Refer to Module Replacement Section
for procedures.
Option 3: Reduce the load.
Redundancy Is Below
Alarm Limit
Actual Power Module redundancy has
fallen below user-specified
redundancy alarm threshold. At least
one Power Module has failed or the
load increased.
Option 1: If possible, install
additional Power Modules.
Option 2: Replace failed modules.
Refer to Module Replacement Section
for procedures.
Option 3: Reduce the load.
Option 4: Use display interface to
change alarm limit.
Runtime Is Below Alarm
Threshold
The predicted runtime is lower than
the user-specified minimum runtime
alarm threshold. Either the battery
capacity has decreased, or the load
has increased
Option 1: Allow the battery modules
to recharge.
Option 2: If possible, increase the
number of battery modules.
Option 3: Reduce load
Option 4: Decrease alarm threshold.
Load Power Is Above
Alarm Limit
The load has exceeded the user-
specified load alarm threshold
Option 1: Use the display interface to
raise the alarm threshold.
Option 2: Reduce the load.
Load Is No Longer
Above Alarm Threshold
The load exceeded the alarm
threshold and the situation has been
corrected either because the load
decreased or the threshold was
increased.
No corrective action necessary