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Overview and Testing
Overview
Before you can implement the initial AUDIX Voice Power system, the necessary
hardware and software components must already have been installed.
Your Account Team or Implementation Manager can verify that the necessary
hardware and software have been installed. If they have not been installed,
contact your Account Team Representative before proceeding.
Your Account Team or Implementation Manager can also tell you whether you
have an integrated or non-integrated system. Once you have determined which
kind of system you have, look for the terms “integrated only” or “non-integrated
only” in the information in this chapter as well as Chapters 2 and 3. Use only the
information that applies to both systems plus the information that applies to your
system only.
Integrated Systems
In the integrated mode, identification of the caller and called person is sent
from the switch. As a result, callers do not have to enter extension numbers
upon reaching the Call Answer Service and are not required to use extension
numbers when logging in to AUDIX Voice Power if they are calling from their
own extension. Integrated mode requires a Digital Communications Protocol
(DCP) board.
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