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System 75 and DEFINITY G1 Initial Implementation
Accessing the DCP Extension (R1V2)
AUDIX Voice Power software that interfaces to System 75 R1V2 software
transfers calls from the DCP line to one of its analog lines. The System 75
software does not allow calls from an attendant console to be transferred.
Because of this, an attendant cannot transfer a caller to a subscriber and wait for
AUDIX Voice Power to provide Call Answer Service for the caller. The attendant
must either drop the call after the transfer is performed, or return to the caller
when the ringing stops. In addition, if the attendant wants to leave a message
for a subscriber, he or she must call a separate group of one or more channels
configured for the special service “attendant_ca” which provides non-integrated
Call Answer Service. The attendant must enter the extension of the person
receiving the message.
Also, attendants cannot access the Voice Mail Service by calling the DCP
number. A hunt group of one or more channels configured for “voice_mail” must
be set up to allow attendants access to voice mail. This is non-integrated Voice
Mail. Attendants must enter their extension as well as their password to retrieve
their messages. The Class of Restriction feature of the System 75 must be used
to prevent attendant access to the DCP number. However, attendants must have
access to the Voice Mail hunt group.
.
Attendants may access their messages via the “attendant_ca” service by pressing
This would mean that only one additional set of channels is needed by
attendants to access messages.
Stations Supported (R1V1)
The R1V1 release of the System 75 software does not support the PC type
of digital station that is specified in the documentation. Only two choices are
provided: 7405D and 7403D. Neither of these types provides as reliable an
interlace as the PC type, This results in a significant number of calls that must
be handled by an attendant, since AUDIX Voice Power sometimes receives
unusable information from the switch. The rate at which this occurs can be
monitored via the “Bad Switch Info” category of the Phone Line Usage Report.
Upgrade Installation
If you are
upgrading the
version of the switch being used and have an
integrated system, the switch integration software must be reloaded. Refer to
Chapter 3 in the AT&T AUDIX™ Voice Power Installation and Maintenance Guide
for the procedures to install the switch integration software.
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