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If the connection succeeds, press Ctrl-E on your keyboard. This
sends an ENQ request. The printer responds with three characters.
Depending upon the Telnet being used, you may not see the first
character, as it is a hex 05 value. The other two characters are
ASCII characters.
You see
A@
which means the printer is online and waiting. Alternatively, you can
type
{J,2}
The printer responds with {J,0,0,””,””}.
Note: The J must be capital.
If you do not get any response, the printer may have an open
session to some other connection. Either terminate the other
connection or turn off the printer and turn it back on.
9. Perform a factory reset on the print server.
If the printer is not initializing correctly (verified by printing a test label
from print server), perform a factory reset. Press the print server button
while turned on and hold for about 10 seconds. The unit reinitializes
with the factory-set defaults and then reboots. Verify with a test label to
see if the unit is now correctly set.
If the print server is pre-configured by us for the customer, the default
values should represent the customer’s defaults.
5-4 Ethernet Operating Instructions