Brother 2170W Printer User Manual


 
1-35
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5. SOFTWARE SETTING PROBLEMS
The machine may not print the data correctly if there are incorrect software settings.
User Check
Check that the USB cable and the network cable is not damaged or broken.
Check that the correct machine is selected if you have an interface switching device.
Check the descriptions on the software setting in the user’s guide.
Try resetting the factory settings.
Step Cause Check
Result
Remedy
1
Failure inside the
machine
Does the machine print
“Printer Settings” ?
(Refer to "1.3 Service
Mode" in Chapter 5.)
No
Identify the error type, and
then refer to the specified
section of this chapter.
2
Machine
connection
For Macintosh, has the
product ID been
verified?
No
Verify the product
ID.Product ID:
HL-2140: 0033*
HL-2150N: 0034*
HL-2170W: 0035*
* Hexadecimal
3
Main PCB failure Is the problem solved
after replacing the main
PCB ASSY?
Ye s
Replace the main PCB
ASSY.