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Troubleshooting and Routine Maintenance
139
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Image Too Small. The size of your photo is too small
to trim.
Choose a larger image.
Ink Empty One or more of the ink cartridges
are empty. The machine will stop
all print operations. While memory
is available, black and white faxes
will be stored in the memory. If a
sending machine has a color fax,
the machine's ‘handshake’ will
ask that the fax be sent as black
and white. If the sending machine
has the ability to convert it, the
color fax will be stored in the
memory as a black and white fax.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 146.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted,
or there is a problem with the
card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full. The memory card or USB flash
memory drive you are using
already contains 999 files.
Your machine can only save to your
memory card or USB flash memory drive if
it contains less than 999 files. Try deleting
unused files to free some space and try
again.
Near Empty One or more of the ink cartridges
are running out of ink. If a sending
machine has a color fax, the
machine's ‘handshake’ will ask
that the fax be sent as black and
white. If the sending machine has
the ability to convert it, the color
fax will be received into memory
as a black and white fax.
Order a new ink cartridge. (See Ordering
accessories and supplies on page iii.)
No Caller ID There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller
ID service from your telephone
company.
If you want to use the Caller ID feature call
your telephone company. (See Caller ID
on page 53.)
No Cartridge An ink cartridge is not installed
properly.
Reinstall the ink cartridge. (See Replacing
the ink cartridges on page 146.)
No File The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
Error Message Cause Action