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Troubleshooting
79
B
Cover is Open The front cover is not
completely closed.
Close the front cover of the machine.
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF is open while loading
a document.
Close the ADF cover of the machine, then
press Stop/Exit.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Start.
(See Paper is jammed at the back of the
machine uu page 90.)
DIMM Error The DIMM is not installed
correctly.
The DIMM is broken.
The DIMM does not meet
the required specifications.
Turn off the machine and remove the
DIMM.
(See Advanced User's Guide: Installing
extra memory.)
Confirm the DIMM meets the required
specifications.
(See Advanced User's Guide: Memory
board.)
Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
If this error message appears again,
replace the DIMM with a new one.
(See Advanced User's Guide: Installing
extra memory.)
Disconnected The other person or other
person’s fax machine stopped
the call.
Try to send or receive again.
Document Jam The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
See Document is jammed in the top of the ADF
unit uu page 86 or Using the automatic
document feeder (ADF) uu page 23.
DR Mode in Use The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
Set Distinctive Ring to Off.
(See Turning off Distinctive Ring uu page 35.)
Drum Error The corona wire on the drum
unit needs to be cleaned.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire uu page 69.)
The toner cartridge is placed in
the machine without the drum
unit.
Put
the
toner cartridge into the drum unit, and
then re-install the drum unit and toner cartridge
assembly in the machine.
Error Message Cause Action