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Chapter B
114
Drum Stop It is time to replace the drum
unit.
Replace the drum unit, (see Replacing the
drum unit on page 90).
Jam 2-sided The paper is jammed
underneath the paper tray or
the fuser unit.
See Paper is jammed underneath the paper
tray on page 131.
Jam Inside The paper is jammed inside the
machine.
See Paper is jammed inside the machine
on page 128.
Jam MP Tray The paper is jammed in the
multi-purpose tray of the
machine.
See Paper is jammed in the multi-purpose tray
on page 124.
Jam Rear The paper is jammed in the
back of the machine.
See Paper is jammed at the back of the
machine on page 126.
Jam Tray1
Jam Tray2
The paper is jammed in the
paper tray of the machine.
See Paper is jammed in the Paper Tray 1 or
Tray 2 on page 125.
Limit Exceeded The print limit set in Secure
Function Lock was reached.
Call your administrator to check your Secure
Function Lock Settings.
Log Access Error The machine could not access
the print log file in the server.
Call your administrator to check the Store Print
Log to Network settings.
For more information, see Software and
Network User's Guide.
No Belt Unit The belt unit is not installed
correctly.
Reinstall the belt unit, (see the steps in
Replacing the belt unit on page 96).
No Drum Unit The drum unit is not installed
correctly.
Reinstall the drum unit, (see the steps
in Replacing the drum unit on page 90.)
No HUB Support A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
No Paper The machine is out of paper in
the paper tray, or paper is not
correctly loaded in the paper
tray.
Do one of the following:
Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.
Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller.
(See Advanced User's Guide)
No Permission Printing color documents is
restricted by Secure Function
Lock. The print job will be
canceled.
Call your administrator to check your Secure
Function Lock Settings.
No Response/Busy The number you dialed does
not answer or is busy.
Verify the number and try again.
Error Message Cause Action