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Troubleshooting
117
B
Replace Laser It is time to replace the laser
unit.
Contact Brother Customer Service or a Brother
Authorized Service Center to replace the laser
unit.
To replace the laser unit contact Brother
Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
http://www.brother-usa.com/service/
Replace PF Kit MP
Replace PF Kit1
Replace PF Kit2
It is time to replace the paper
feeding kit.
Contact Brother Customer Service or a Brother
Authorized Service Center to replace the paper
feeding kit.
To replace the paper feeding kit contact
Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
http://www.brother.ca/support
(in Canada)
or to locate a Brother Authorized Service
Center, visit:
http://www.brother-usa.com/service/
Replace Toner
1
1
The Touchscreen
indicates the toner
cartridge color that you
must replace.
BK=Black, C=Cyan,
M=Magenta, Y=Yellow
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
While memory is available,
faxes will be stored in the
memory.
Replace the toner cartridge for the color
indicated on the Touchscreen (see Replacing
the toner cartridges on page 81).
Replace WT Box It is time to replace the waste
toner box.
Replace the waste toner box (see Replacing
the waste toner box on page 101).
Scan Unable Document is too long for
2-sided scanning.
Press . Use the appropriate size of paper
for 2
-sided scanning (see Print media
on page 215).
The machine has a mechanical
problem.
Press and hold down to turn the
machine off, and then turn it on again
(see Transferring your faxes or Fax Journal
report on page 120).
If the problem continues, contact Brother
Customer Service.
Self-Diagnostic The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Press and hold down to turn the machine
off, wait a few seconds, and then turn it on
again. Leave the machine idle for 15 minutes
with the power on.
The fuser unit is too hot.
Error Message Cause Action