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Troubleshooting
Network printing is not possible.
Is the printer driver
installed?
No
Install the printer
driver.
Is printing possible?
Is printing
possible if the P-touch is
directly connected to the
computer?
Is other equipment
on the network operating
properly?
Do the LEDs
on the print server indicate that it
is operating correctly?
Was there a reply
to “ping xxx.xxx.xxx.xxx”
(where xxx.xxx.xxx.xxx is the IP
address of PS-9000) at the
command prompt?
Can PS-9000 be
found when the utility is
used?
Is printing possible?
Is printing possible?
No
Check the network
environment that is
being used.
No
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
*
There may be a problem
with the print server.
The problem has been
corrected.
There is a problem with
the printer.
Check the setup procedure
for the printer.
No
No
Yes
No
Yes
Consult a service
representative.