Brother PT-9500PC Printer User Manual


 
3
Brother
®
90 Days/One Year Limited Warranty and Replacement Service
(For USA Only)
91
st
day to 1 year:
If the problem reported concerning your Machine is
covered by this warranty and if you first reported the
problem after 90 days, but before 1 year from the date
of original purchase, Brother will furnish, free of
charge (excluding labor charges), replacement part(s)
for those part(s) of the Machine determined by Brother
or its Authorized Service Center to be defective.
You
will be responsible for all labor charges associated
with repairs made after the first 90 days from original
purchase.
After 90 days from the original purchase
date, accompanying Consumable and Accessory
Items are no longer covered by this warranty. If the
Machine and/or accompanying Consumable and
Accessory Item(s) are not covered by this warranty
(either stage), you will be charged for shipping the
Machine and/or accompanying Consumable and
Accessory Item(s) back to you
.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to replace your
Machine:
If you have delivered the Machine to an Authorized
Service Center, the Authorized Service Center will
provide you with a replacement Machine after
receiving one from Brother. If you are dealing directly
with Brother, Brother will send to you a replacement
Machine with the understanding that you will, after
receipt of the replacement Machine, supply the
required proof of purchase information, together with
the Machine that Brother agreed to replace. You are
then expected to pack the Machine that Brother agreed
to replace in the package from the replacement
Machine and return it to Brother using the air bill
supplied by Brother in accordance with the
instructions provided by Brother. Since you will be in
possession of two machines, Brother will require that
you provide a valid major credit card number. Brother
will issue a hold against the credit card account
number that you provide until Brother receives your
original Product and determines that your original
Product is entitled to warranty coverage. Your credit
card will be charged up to the cost of a new Product
only if: (i) you do not return your original Product to
Brother within five (5) business days; (ii) the problems
of your original Product are not covered by the limited
warranty; (iii) the proper packaging instructions are
not followed and has caused damage to the product;
or (iv) the warranty period on your original Product has
expired or has not been sufficiently validated with a
copy of the proof of purchase (bill of sale). The
replacement Machine you receive (even if refurbished
or remanufactured) will be covered by the balance of
the limited warranty period remaining on the original
Product, plus an additional thirty (30) days. You will
keep the replacement Machine that is sent to you and
your original Machine shall become the property of
Brother.
Retain your original accessory items and a
copy of the return air bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or loss of
any equipment, media, programs or data related to
the use of this Product. Except for that repair or
replacement as described above, Brother shall not
be liable for any direct, indirect, incidental or
consequential damages or specific relief. Because
some states do not allow the exclusion or limitation
of consequential or incidental damages, the above
limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR ORAL,
WHETHER EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION, DRAWING, MODEL
OR SAMPLE. ANY AND ALL WARRANTIES
OTHER THAN THIS ONE, WHETHER EXPRESS OR
IMPLIED, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty that
Brother is giving for this Product. It is the final
expression and the exclusive and only statement
of Brother’s obligations to you. It replaces all
other agreements and understandings that you
may have with Brother or its representatives.
This warranty gives you certain rights and you
may also have other rights that may vary from
state to state.
This Limited Warranty (and Brother’s obligation
to you) may not be changed in any way unless
you and Brother sign the same piece of paper in
which we (1) refer to this Product and your bill
of sale date, (2) describe the change to this
warranty and (3) agree to make that change.
Important:
We recommend that you keep all original packing
materials, in the event that you ship this product.