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LifeBook S Series – Section Five
TROUBLESHOOTING TABLE
Problem Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
DVD/CD-ROM Drive Problems. . . . . . . . . . . . . . . . . 68
Port Replicator Problems. . . . . . . . . . . . . . . . . . . . . . . 69
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . . . . . 69
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 70
Keyboard or Mouse Problems. . . . . . . . . . . . . . . . . . . 70
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Problem Page
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Parallel, Serial and USB Device Problems . . . . . . . . . .71
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Shutdown and Startup Problems . . . . . . . . . . . . . . . . .74
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . . . . . .77
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low. Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 33 for more information)
Software driver is not config-
ured correctly.
Refer to your application and operating system
documentation for help.
DVD/CD-RW/CD-ROM Drive Problems
Notebook fails to recognize
DVD/CD-RW/CD-ROM’s.
Protective sheet is still in the
DVD/CD-RW/CD-ROM
drive tray.
Remove the protective sheet and replace DVD/CD-
RW/CD-ROM in tray.
DVD/CD-RW/CD-ROM is
not pushed down onto raised
center circle of
the drive.
Open DVD/CD-RW/CD-ROM tray and re-install
DVD/CD-RW/CD-ROM properly.
DVD/CD-RW/CD-ROM tray
is not latched shut.
Push on the front of the DVD/CD-RW/CD-ROM
tray until it latches.
Setup utility is set to some-
thing other than DVD/CD-
RW/CD-ROM or Auto for the
Secondary Master Controller.
Revise BIOS settings for the Secondary Master
Controller. (See BIOS Setup Utility on page 33 for
more information)