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Troubleshooting
Memory Problems
Your Power On screen,
or Main menu of the
BIOS setup utility infor-
mation, does not show
the correct amount of
installed memory.
Your memory upgrade module
is not properly installed.
Remove and re-install your memory upgrade
module. (See Memory Upgrade Module on page 57
for more information)
You have a memory failure. Check for Power On Self Test (POST) messages.
(See Power On Self Test Messages on page 77 for more
information)
Modem Problems
Messages about modem
operation.
Messages about modem
operation are generated
by whichever modem
application is in use.
See your application software documentation for
additional information.
Parallel, Serial, and USB Device Problems
You have installed a parallel
port device, a serial port
device or a USB device.
Your notebook does not
recognize the device, or the
device does not seem to
work properly.
The device is not
properly installed.
Remove and re-install the device. (See Device Ports
on page 61 for more information)
The device may have been
installed while an application
was running, so your notebook
is not aware of its installation.
Close the application and restart your notebook.
Your software may not
have the correct software
driver active.
See your software documentation and activate the
correct driver.
You may have the wrong
I/O address selected for
your device.
See your device documentation and software docu-
mentation to determine the required I/O address.
Change the settings in the BIOS setup utility. (See
BIOS Setup Utility on page 33 for more information)
Your device and another
device are assigned the same
I/O address.
Check all I/O addresses located within the BIOS
setup utility and any other installed hardware or
software to make sure there are no duplications.
Parallel port is set to
output only.
Check parallel port setting in the BIOS and set to
bi-directional or ECP.
Problem Possible Cause Possible Solutions