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Chapter 4: Troubleshooting
4-6 DLE22-MA, DLE32-MA, DLE23-MA and DLE33-MA User’s Guide
4.3 TROUBLESHOOTING CHECKLIST
If the DLE2X-MA or DLE3X-MA is not working properly, refer to
Table 4-4 for a checklist of possible problems, causes, and recommended
actions to resolve the problem.
Table 4-4 Troubleshooting Checklist
Problem Possible Cause Recommended Action
All LEDs are OFF.
Loss of power to the
DLM6C-AA chassis.
Check the proper connection
of the power cable and its
access to a live outlet.
DLE3X-MA or
DLE2X-MA not properly
installed.
Check the installation.
No Local
Management
Password screen.
Autobaud enabled. But
baud rate has not yet
been sensed.
Press ENTER (RETURN)
(may take up to four times).
Terminal setup is not
correct.
Refer to Chapter 5 for proper
setup procedures.
Improper console cable
pinouts.
Refer to Appendix A for
proper console port pinouts.
Cannot contact the
DLE32-MA or
DLE22-MA from
in-band
management.
Improper Community
Names Table.
Refer to Chapter 5
for Community Names Table
setup.
DLE2X-MA or
DLE3X-MA does not
have an IP address.
Refer to Chapter 5 for IP
address assignment
procedure.
Port is disabled. Enable port.
No link to device. Check link to device.
Port(s) goes into
standby for no
apparent reason.
DLE2X-MA or
DLE3X-MA detects a
looped condition.
Review network design and
delete unnecessary loops.
User parameters (IP
address, Device and
Module name, etc.)
are lost when the
DLE2X-MA or
DLE3X-MA is
powered down or
the front panel
RESET button is
pressed.
Mode switch (7),
NVRAM Reset, was
changed sometime
before either cycling
power or pressing the
RESET button, causing
the user-entered
parameters to reset to
factory default settings.
Reenter the lost parameters
as necessary. Call your
DIGITAL representative if
problem continues.